Some things to check...
- Make sure you're connecting to "ftp.handmadesw.com", and not including all
the directory information behind it (/www.in). When making the ftp connection,
you just want to name the actual server; after logging in, change to the
- When logging in, you must use "ftp" or "anonymous" as the user name, and
your email address as the password. The password field is checked for a
reasonable value - if you don't enter an address, or just enter garbage, your
login will be denied.
- If you're logging in from a web browser, make sure you have it configured
to send your email address as the password when logging in anonymously. By
default, both Netscape Navigator and Internet Explorer send a generic address
(mozilla@ and IE?0User@) - both will be rejected. You can find these settings
under "Preferences" or the like.
- Make sure you upload your file into the /www.in directory. You won't be
able to upload into any other directory (aside from /pub/incoming, if you were
told to do so by support).
- You will not be able to see files you've uploaded into the /www.in
directory. This is simply so others cannot see and download your images.
- Likewise, you will not be able to see files in the /www.out directory; take
note of the filename provided by the results page returned by the web server,
and download it by name.
- Many current FTP clients are broken in a fashion that makes them think
there are no files in a directory when doing an "ls". The ftp clients supplied
with some versions of Windows NT, Solaris, AIX, and OSF/1 have this bug. You
should use "ls -l" or "dir" in these cases, which will give you a proper